RemotePoint Global Presenter (vp4350)
I upgraded to Windows 8.1 and my Global Presenter no longer works.

Due to a change in the USB handling of Windows 8.1, your Global Presenter USB wireless receiver may no longer function correctly. If the "MX" date on the back of your receiver is before 07 14, it needs to be replaced to work with Windows 8.1

My remote will not move the slideshow.
I am encountering interference when using the remote. What should I do?

Accessories & Replacement Parts
Is there a replacement receiver for my Global Presenter?

Order Support
What is my warranty on SMK-Link products?
How can I return my SMK-Link order?